Frequently Asked Questions
Everything you need to know about shopping at Thistle Tavern.
What is the standard shipping timeframe?
We typically process orders within 1-2 business days. Standard shipping within the continental US usually takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a request and receive a prepaid shipping label.
How do I ensure I choose the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own to ensure a perfect fit.
Are your materials sustainably sourced?
At Thistle Tavern, we prioritize ethical fashion. We partner with manufacturers who utilize organic cotton, recycled polyester, and low-impact dyes to minimize our environmental footprint.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the customer.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to follow your package's journey in real-time.